Journey to Creating a 360 View of the Customer ...
Customer360(C360)providesacompleteandunifiedviewofacustomer'sinteractionsandbehavioracrossalltouchpointsandchannels.,Customer360isaframeworkdesignedtogivebusinessesaholistic,360-degreeviewofcustomersacrossalltouchpointsandinteractions.,Customer36...。參考影片的文章的如下: